Competitor tracking

See who AI recommends instead of you.

Orvio tracks every competitor in the same AI answers as your brand. See who gets mentioned and cited most, on which engines and prompts, and what changed since the last run.

Who AI mentions mostAll engines · last 30 days
1.Pipelane64%
2.Closewise57%
3.Brightdesk (you)49%
4.Hubly38%
5.Leadloop26%
Mention rate: the share of answers that name each brand.

Discover new competitorsbrands in your answers that you don’t track yet are flagged, so you can add them.

Same prompts, same runscompetitors are read from the answers you already track.

Competitor sentimentfor your top 10 competitors, every month.

Share of the answer

Who wins each engine.

Every answer is checked for every brand you track. The leaderboard shows how often each competitor is mentioned and how often its website is cited, per engine and for all engines together.

  • Mention rate: the share of answers that name the brand.
  • Citation rate: the share of answers that link to the brand’s website.
  • Per engine: a brand can lead in ChatGPT and trail in AI Overviews.
Mention rate by engineLast 30 days
BrandMentionedCited
1.Pipelane64%31%
2.Closewise57%24%
3.Brightdesk (you)49%18%
4.Hubly38%12%
5.Leadloop26%7%

Topic by topic

See who leads each topic, and where you stand.

Topics are sorted by priority, so the ones where you’re furthest behind come first. For each topic you see which competitor leads on mentions and your own rank for mentions and citations.

  • Coverage: how many of the topic’s answers mention you.
  • Position: your rank among every brand named in those answers, for mentions and for citations.
  • Events: the gaps and overtakes behind each topic, from “What needs your attention”.
Topics by priorityFurthest behind first
TopicYour positionEvents
Small teamsPipelane leads on mentions9 of 72 answersMentionBehind #4 of 9CitationBehind #33 events· Mention gap· Citation gap· Competitor overtake
PricingPipelane leads on mentions21 of 84 answersMentionBehind #2 of 7CitationBehind #22 events· Mention gap· Citation gap
IntegrationsClosewise leads on mentions30 of 90 answersMentionBehind #2 of 8CitationLeading #11 event· Mention gap
Sales CRMBrightdesk leads on mentions58 of 96 answersMentionLeading #1 of 11CitationLeading #1No events

Through their eyes

Open the full analysis for any competitor.

Switch the visibility analysis from your brand to any competitor you track. You get the same view you have for yourself, built from the same answers.

  • Mention and citation rate over time, with the change since the last period.
  • Where they show up: their rate on each engine you track.
  • Citation sources by engine: the types of sites engines cite for them, from communities to review sites.
  • Their most cited pages, and the pages on other sites that mention them.
Visibility analysis forPipelanePipelane
Mention rate64%+2.1 pts
Where Pipelane shows up
ChatGPT68%
AI Mode66%
AI Overviews58%
Citation sources by engine
ChatGPT
AI Overviews
AI Mode
  • Community
  • Competitor site
  • News
  • Company site
  • Review site
  • Other
Pipelane’s most cited pages
CRM for small sales teams | Pipelanepipelane.com · Company site41
Pipelane pricing and planspipelane.com · Company site33

Where they win

Prompts where competitors are named and you are not.

Orvio lists the prompts where a competitor appears in the answer and you don’t, sorted by how many engines agree. These are the questions buyers ask where you’re currently invisible.

  • Open any prompt to read the saved answers by engine and date.
  • Grouped by topic, so you can see if a whole area is missing, like pricing or integrations.
Named for competitors, not for youSorted by engines
PromptCompetitorYou
cheapest CRM for under 50 usersPricingPipelane named by 3 of 3 engines,you by 0 of 3
CRM with built-in callingSales processClosewise named by 3 of 3 engines,you by 0 of 3
CRM that syncs with Gmail and OutlookIntegrationsPipelane named by 2 of 3 engines,you by 0 of 3

Dots show how many of your 3 engines named the brand in their answers.

Saved answer · ChatGPT · Oct 12“For teams under 50 users, Pipelane is usually the cheapest option, starting at $9 per seat…”Brightdesk is not mentioned

Changes as they happen

Know when a competitor moves.

Each run is compared with the one before. When a competitor overtakes you on an engine, gets newly cited for a prompt, or starts appearing in answers, it reaches the “What needs your attention” list. Normal swings are filtered out.

What needs your attentionCompetitor movement
Closewise moved ahead on AI OverviewsTodayMentioned in 61% of answers, you in 39%.
Pipelane newly citedYesterdayFor “cheapest CRM for under 50 users” on ChatGPT.
New competitor found: Hubly3 days agoNot on your list yet. Named in 4 answers about small sales teams.

Competitor sentiment

How engines describe them, next to you.

Once a month, Orvio’s deep sentiment reads how engines talk about your brand and your top 10 competitors, topic by topic. You see where a competitor is praised and you’re not, and the claims behind it.

How engines describe each brandDeep sentiment · monthly
TopicYouPipelane
Ease of setupPositivePositive
PricingMixedPositive
IntegrationsPositiveMixed
SupportPositiveNegative

“Mixed” on pricing: engines repeat that Brightdesk requires an annual contract.

Find out why

Compare your page with the one AI chose.

When a competitor wins a prompt, start a deep investigation. Orvio reviews the saved answers, compares your page with the competitor page that got cited, and gives you the reason plus what to change.

“CRM for a 20-person team”Deep investigation
pipelane.com/small-teamsCited
CRM for small sales teamsCited in 9 of 12 answers.
brightdesk.com/teamsConsidered
Brightdesk for teamsConsidered 11 times, cited once.

The reason: Pipelane’s page states the price per seat and team size limits in the first paragraph. Yours doesn’t mention pricing.

FAQ

Questions about competitor tracking.

Anything else, book a 30 minute call and we’ll walk through your market with you.

Which competitors are tracked?

The competitors on your own list. Orvio also flags brands that appear in your answers but aren’t on your list yet, so you can find new competitors and add them. Competitors don’t use extra prompts: they are read from the same answers Orvio already collects.

What is the difference between mentioned and cited?

Mentioned means the answer names the brand. Cited means the answer links to the brand’s website as a source. A competitor can be mentioned often and cited rarely, or the other way round.

Which engines are compared?

The engines you track: ChatGPT, Gemini, Perplexity, Google AI Overviews and AI Mode. Starter and Growth include three of your choice, Pro four.

How often is competitor data updated?

With every run: every two days on Starter, daily on Growth and Pro. Deep sentiment for your top 10 competitors runs once a month.

Can I see the answers behind a competitor’s numbers?

Yes. Every rate opens the saved answers it is based on, by prompt, engine and date, with the sources each answer cited.

See who AI recommends in your market.

Track your own list and discover new competitors. Starter runs every two days; Growth and Pro run daily.

AI Competitor Tracking: Who AI Recommends Instead | Orvio